Dear Mr. Keller:
I am writing today to convey the outstanding service experience I have had with my real estate agent Patti Fine (with Keller Williams and recommended through Sirva).
From the initial tour (which if you recall was originally going to be nothing more than that) to the professionalism in managing through the rapid purchase of a property to the support during the relocation and finally the ‘getting settled’ parts of my move – Patti has been there throughout – and truly is the one person I depended up more than anyone else. What impressed me what how vested she became in helping me truly settle into Boston – not just selling me a home, but helping with little things such as providing the address to the RMV or acquainting me with local restaurants and services in my new neighborhood. Were it not for her, the move was sure to have been significantly more stressful – and potentially not nearly as successful!
It is clear that Patti views her relationship with clients as something much more than a real estate transaction; that she is motivated by a genuine desire to ensure that every seller/owner is comfortable through the process and happy with the outcome. Nothing else could explain just how far above and beyond she has gone.
I could go on ad nausea about all the little things Patti helped look after, but suffice it to say, I was very pleased and I hope that you will continue to use Patti with your future clients at Staples and elsewhere. Her professionalism, expertise, broad networks and very personable disposition would help make a stressful process more pleasant for anyone confronting a relocation or move.
SVP Strategy, Staples Inc.
500 Framingham MA, 01702
508 253 0885 (w)
415 699 5496 (m)